Our story

Founded in 2008, we’re an expert team of writers, storytellers, journalists and strategic communications professionals based in Ottawa, Canada.

Our specialty? Plain language. We excel at turning complex information into accessible, engaging content. We’re proud to say we’ve won 12 ClearMark awards and distinctions for excellence in plain language from the Center for Plain Language.

Meet our team
Let’s work together

 

Our services

We write, edit, train and provide strategic plain language services. Our seasoned team of experts can help you share your stories, connect with your audience and communicate your impact.

We work with municipal, provincial and federal government clients, international organizations, associations, not-for-profits and private sector companies in Canada and internationally. We provide services in English and French.

Writing & editing
Training & coaching
Strategic services

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Why work with us

You’re in good hands

When you work with us, we become a seamless extension of your team. You can count on us to get to know you and your organization, offer strategic advice and provide the support you need so you can get the results you want.

Over the years, we’ve built a strong network of experts that we bring together on every project, including:

  • writers and editors
  • graphic designers
  • video production experts
  • translators

Bilingual support

We work in Canada’s two official languages: English and French. We provide writing, editing, training and quality review services in both languages.

Quality standards

As plain language specialists, we follow the latest industry standards — including the ISO Standard for Plain Language. All projects meet our exceptional level of quality. This includes a signature four-step writing process. We follow checklists, style guides and best practices to deliver outstanding projects every time.

 

Memberships

There is strength in sharing our expertise. We are active members of:

  • Center for Plain Language
  • Plain Language Association International
  • PLAIN Canada CLAIR